PRIVACY POLICY
This is the Privacy Policy of Premier Products Australia Pty Ltd as trustee for The M & N Calabrisello Family Trust ABN 40 988 112 428 also trading as Sanremo Coffee Machines Australia and Premier Tazze* (Premier Products).
Protecting your privacy is important to Premier Products. We are committed to maintaining the security of all Personal Information provided to Premier Products, whether by individuals with whom we do business, visitors to and users of our websites or otherwise. This Privacy Policy details how we collect, use, and manage this Personal Information.
Premier Products has appointed a Privacy Officer who will ensure that our activities are carried out in compliance with applicable laws. For questions regarding this Policy, to exercise your rights or to lodge a complaint with us, please contact our Privacy Officer at admin@premierproducts.com.au.
For the purposes of this Privacy Policy and applicable data protection and privacy laws:
- Personal Information is defined as information and data, whether recorded in a material form or not, relating to an identified or identifiable natural person that is processed by or on behalf of Premier Products, whether by automated means; and
- Premier Products is considered the “data controller” in respect of the Personal Information that it collects, uses, and manages in connection with this Privacy Policy.
Whose information do we collect?
Premier Products collects Personal Information from a range of individuals in the context of its business activities, including:
- representatives of our suppliers, customers, and business partners;
- contractors;
- landowners;
- industry association representatives;
- users of Premier Products websites; and
- job applicants.
What information we collect and why we collect it
We collect Personal Information from you where it is relevant for our purposes as further detailed below.
Business use
Premier Products may collect a range of information in a business context, such as your name, gender, job title, photographic identification, email address, home address and other contact details, details of your business and other interests, experience and/or academic and professional qualifications, third party references, communications with you (including notes from meetings and telephone call recordings), feedback or survey responses that you provide to us, financial and payment information, and information collected from questionnaires and/or interviews.
Premier Products uses information collected from you for business-related purposes, including negotiating, concluding and performing contracts, managing business relationships, administering real estate leases and licences, recruitment, managing accounts and records, communicating with you and third-party contacts, supporting corporate social responsibility activities, security, legal, regulatory and internal investigations and debt administration.
Our websites
When you use our websites, Premier Products collects certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times, and any referring website addresses.
Premier Products uses this information to administer our websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. Premier Products also collects certain information to provide users with a personalised experience when visiting our websites. Through the use of a ‘cookie’, Premier Products
can record information about your visit to our website including the clickstream to, through and from our site (including date and time), the pages visited, page interaction information and methods used to browse away from the page. This information is used anonymously and in aggregate and is collected and logged for statistical purposes. Through analysis of these records, Premier Products can provide an improved service when users revisit our websites. See below for further information on our use of cookies and related technologies.
Other than as stated in this Privacy Policy, no attempt is made to identify our users of our websites or their browsing activities except:
- where a law enforcement agency exercises a warrant to inspect logs or any such information is otherwise required to be produced by Premier Products to authorities or regulators; or
- where Premier Products believes it is required to collect and produce relevant electronic documentation to fulfil its obligations to third parties, including statutory organisations under local law.
Access to other websites via hyperlink
Other websites that may be accessible via hyperlinks from Premier Products websites are owned and operated by third parties and are not subject to Premier Products’ Privacy Policy. Premier Products has no control over the content of those websites. Please review the privacy policy of each individual website you access and assess whether the policy is satisfactory to you before you use the other websites.
Cookies & Related Technologies
Our websites and mobile applications (“apps”) use cookies. A cookie is a small text file that is placed on your computer or mobile device when you visit a website or use an app. Cookies collect information about users and their visit to the website or use of the app, such as their Internet protocol (IP) address, how they arrived at the website (for example, through a search engine or a link from another website) and how they navigate within the website or app. A cookie cannot read data from your hard disk or read cookie files created by other websites.
Premier Products uses cookies and other technologies to facilitate your internet sessions and use of our apps, offer you services according to your preferred settings, track use of our websites and apps and to compile statistics about activities carried out on our web sites and/or through our apps.
You may set up your web browser to block cookies or remove cookies stored from your computer or mobile device. However, if you do so, you may not be able to use certain features and functions of our websites and apps.
Providing Personal Information
At times, Premier Products may ask you to voluntarily supply Personal Information, such as your name, email address, location, telephone number, and preferred means of communication, for purposes such as subscribing to Premier Products news alerts, direct marketing or requesting further information from Premier Products.
Where we ask you to voluntarily supply Personal Information, we will use it to provide you with the information or services that you have requested from us.
Job Applicants’ Personal Information
When you submit a job application to Premier Products, or to a recruitment agent or advisor engaged to administer our employment marketing initiatives and/or the recruitment/engagement process, we will collect more specific Personal Information about you, such as your name, email address and telephone number, qualifications and career history. We may also ask you for other information, such as information on your interests and the types of jobs in which you are interested. We may also collect your Personal Information from publicly available sources (such as Facebook and LinkedIn); and from third parties (such as references, psychometric test results, and police checks). The Personal Information you provide to Premier Products in, and in connection with, your job application, and the further information which we collect will only be processed for the purpose of considering employment or internship positions at Premier Products.
If any job application you make is unsuccessful, Premier Products may choose to retain your Personal Information for a period of up to 12 months for the purposes of considering you for other roles within Premier Products. Premier Products is under no obligation to retain your Personal Information for this purpose and may elect to delete your Personal Information at any time following an unsuccessful application. You may also request that Premier Products deletes your Personal Information if you do not wish to be considered for further roles. You can do this by informing Premier Products when you submit your job application, or at any time after applying, by emailing us at admin@premierproducts.com.au.
Sensitive Personal Information
Sensitive Personal Information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, health or medical conditions, genetic or biometric information, sexual orientation, or criminal convictions and offences may be processed by Premier Products if such processing is necessary to comply with laws and regulations or where you provide this information voluntarily or otherwise consent for us to do so.
Email monitoring
Premier Products may monitor emails sent to and from its workforce, which may contain Personal Information relating to third parties. The information contained in such emails may be used for business-related purposes, for example when investigating incidents within Premier Products. Although Premier Products endeavours not to review the contents of personal emails, there may be occasions when this is necessary, for example, to investigate a breach of security within Premier Products, or in the context of legal proceedings.
The legal basis for Premier Products processing your Personal Information
To comply with applicable data protection and privacy laws, Premier Products is required to set out the legal basis for the processing of your Personal Information. In accordance with the purposes for which we collect and use your Personal Information, as set out above, the legal basis for Premier Products processing your Personal Information will typically be one of the following:
- your consent;
- the performance of a contract that we have in place with you or other individuals;
- Premier Products’ or our business partners’ legitimate business interests; or
- compliance with our legal obligations.
Disclosure of the information we collect
Premier Products may share your Personal Information with people within Premier Products who need to know that information for business or legal reasons, for example, in order to carry out an administrative function such as processing an invoice, or to direct a query that you have submitted to the relevant department within Premier Products.
We may disclose your Personal Information to third parties including the authorities, Premier Products' advisors, suppliers of financial or IT services and third parties engaged by Premier Products for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from Premier Products' websites; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; and to enforce Premier Products' trading terms.
We may disclose your Personal Information to third parties if we sell, buy, or merge any business or assets, including to the prospective seller or buyer of such business or assets. Premier Products may also disclose the Personal Information you provide to us in connection with the job recruitment process to Premier Products HR practitioners and to Premier Products' recruitment advisors for the purpose of considering you for career opportunities with Premier Products.
Transfer of your Personal Information to other countries
Please note that any person to whom Premier Products may disclose your Personal Information under this Privacy Policy may be situated in a country other than your own and that such country may provide a lower level of data protection requirements than your own country. By agreeing to this Privacy Policy, you consent to the transfer of your Personal Information to a country other than your own.
Whenever we transfer Personal Information across borders, we take steps to put in place adequate safeguards to protect your Personal Information and to make sure it is treated in accordance with this Privacy Policy.
Access to Premier Products' webstore and eBusiness websites
Access to Premier Products’ webstore or other eBusiness websites or portals may be provided to Premier Products' customers to conduct ecommerce transactions or for supplier management purposes. Users of Premier Products' webstore or eBusiness websites or portals may be required to register with the customer database by providing their email address; their name, company name, office name; their business address, business phone; and a valid Premier Products internal contact name.
Premier Products will collect details in the customer database that are relevant to the use of the webstore or eBusiness websites. While Premier Products will use the registration details for demographic analysis and to personalise your web experience, Premier Products will not make customer details available to external parties.
Retention of Personal Information
Premier Products’ aim is to keep your Personal Information for no longer than is necessary for regulatory or Premier Products’ business reasons. The amount of time for which records are kept varies depending upon the type of Personal Information they contain.
Your rights in relation to your Personal Information
If you would like to access or obtain a copy (which may be in machine-readable form) of the Personal Information Premier Products holds about you, please email your request to admin@premierproducts.com.au+.
Premier Products endeavours to ensure that the Personal Information it holds about you is complete, accurate, and up to date. If you consider that your Personal Information is incomplete, inaccurate, or out of date, you have the right to require us to correct it. To correct, erase or limit the processing of any of the Personal Information we hold about you, please email your request to admin@premierproducts.com.au.
If you do not provide us with the information sought in the required fields, we may be limited in our ability to provide you with services.
Complaints and Concerns
If you have a concern or complaint about how Premier Products has used your Personal Information, as a first step, you should raise this in writing with Premier Products, via email to admin@premierproducts.com.au.
If you are not satisfied with the handling of your concern or complaint by Premier Products, you can escalate this to the Australian Information Commissioner (www.oaic.gov.au) if you are in Australia.
Changes to this Privacy Policy
This Privacy Policy is effective from 1 April 2021. Any changes Premier Products may make to this Privacy Policy in the future will be posted on this page and will apply to all your Personal Information held by us at that time.
Contact
Questions, comments, and requests regarding this Privacy Policy are welcomed and should be submitted via email to admin@premierproducts.com.au.
Effective 1 April 2021
* Premier Tazze is a registered trade mark of Premier Products Australia Pty Ltd as trustee for The M & N Calabrisello Family Trust ABN 40 988 112 428